Our commitment to protecting your data rights
jolly-fjord is committed to ensuring full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We recognise the importance of protecting personal data and have implemented comprehensive measures to safeguard your information.
jolly-fjord acts as the data controller for personal information collected through this website and in the course of providing our travel services. We are responsible for determining the purposes and means of processing personal data.
Contact details:
jolly-fjord
47 Victoria Street
Liverpool, L1 6DE
United Kingdom
Email: [email protected]
The GDPR provides you with specific rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you. We will respond to such requests within one month of receipt.
If you believe any personal information we hold is inaccurate or incomplete, you have the right to request correction. We will address such requests promptly.
In certain circumstances, you may request that we delete your personal information. This right applies when the data is no longer necessary for its original purpose, when you withdraw consent, or when processing is unlawful.
You may request that we limit how we use your personal data while we verify its accuracy or consider your objection to processing.
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we can demonstrate compelling legitimate grounds.
We do not use automated decision-making or profiling that produces legal or similarly significant effects without human involvement.
We process personal data only when we have a valid legal basis:
When fulfilling travel bookings, we may need to transfer your personal data to service providers located outside the United Kingdom. In such cases, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant authorities or transfers to countries with adequate data protection standards.
We have procedures in place to detect, report, and investigate personal data breaches. Where a breach is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours and, where required, inform affected individuals without undue delay.
To exercise any of your data protection rights, please contact us using the details provided above. We may need to verify your identity before processing your request. There is no fee for most requests, though we may charge a reasonable fee for manifestly unfounded or excessive requests.
If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
Last updated: August 2024